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Enroll in Duo

Enrolling in Duo鈥檚 two factor authentication service is simple. Now, with self-enrollment options, Georgia Southern faculty, staff, and students can enroll in the service in a way that鈥檚 efficient and convenient with just three easy steps:

  • Step 1: Enable Duo
  • Step 2: Select Authentication Method
  • Step 3: Register Device

Enroll today to safeguard yourself against identity theft, phishing attempts, and other cyber attacks. Use the steps below to get started!

Enabling Duo

To enable Duo, select the 鈥淓nable Two-Factor Authentication鈥 link in the Personal Settings tile in your MyGS portal. Next, follow the on-screen prompts to complete your enrollment.

Get a head start on Duo enrollment by learning more about authentication and registration now. Continue to the 鈥淪elect Authentication鈥 tab to learn about the next step in the enrollment process.

Authentication Methods

A smartphone or tablet with the Duo Mobile app is the fastest and easiest way to use Duo. Don鈥檛 have a smartphone or tablet? We support other authentication methods, as well, including landline telephones and non-smart cellphones.

A smartphone or tablet with the Duo Mobile app is the fastest and easiest way to use Duo. Because of its convenience and ease of use, ITS recommends using the Duo Push method to authenticate. The Duo Mobile app can also be used to generate a passcode, which can be used to authenticate even when Wifi and cell signal are not available. Select a method below to to enroll in Duo with your smart device.

Duo Push

You鈥檝e enabled two-factor authentication via the MyGS portal and now you鈥檙e ready to register your Smartphone and enroll in Duo via the easiest, most convenient method: Duo Push. Follow the steps below or view our detailed instructions to get started:

  1. Install the  on your device.
  2. Navigate to the  and select 鈥淓nable Two-Factor Authentication in the Personal Settings tile.
  3. At the Duo prompt screen, follow the on-screen instructions to register your device.
  4. After you鈥檝e completed your registration, click 鈥淒uo Push鈥 to authenticate your login.

Now you鈥檙e ready to begin using Duo鈥檚 two factor authentication service. Check out our detailed instructions for enrollment tips that will save you time and make using Duo even easier.

App Passcodes

You鈥檝e enabled two-factor authentication via the MyGS portal and now you鈥檙e ready to register your Smartphone and enroll in Duo with passcodes generated by the Duo Mobile app. Follow the steps below or view our detailed instructions to get started:

  1. Install the  on your device.
  2. Navigate to the  and click 鈥淓nable Two-Factor Authentication鈥 in the Personal Settings tile.
  3. At the Duo prompt screen, follow the on-screen instructions to register your device.
  4. After you鈥檝e completed your registration, click 鈥淒uo Mobile Passcode鈥.
  5. Open the Duo Mobile app on your device and click 鈥渟how鈥 to generate a passcode.
  6. Enter the passcode from your device in the Duo prompt screen to complete your login authentication.

Now you鈥檙e ready to begin using Duo鈥檚 two factor authentication service. Check out our detailed instructions for enrollment tips that will save you time and make using Duo even easier.

Enroll via SMS Text Code

While we recommend using the Duo Mobile app on a smart device as your primary authentication method because of its ease and convenience, we recognize that some faculty and staff don鈥檛 utilize smart devices. Whatever the reasons, enrolling in Duo with SMS text codes is easy. Enrolling a landline as a secondary authentication method is also a great idea鈥揺specially for those days when your forget your phone.  Keep reading to learn how you can enroll in Duo with passcodes sent to your cell phone via SMS text message.

Getting Started with SMS Text Codes

You鈥檝e enabled two-factor authentication via the MyGS portal and now you鈥檙e ready to register your cell phone with Duo. Follow the steps below or view our detailed instructions to get started:

  1. Navigate to the  and click 鈥淓nable Two-Factor Authentication鈥 in the Personal Settings tile.
  2. At the Duo prompt screen, follow the on-screen instructions to register your device.
  3. After you鈥檝e completed your registration, click 鈥淪end a text Passcode.鈥
  4. Enter the passcode and click 鈥淰erify.鈥

Now you鈥檙e ready to begin using Duo鈥檚 two factor authentication service. Check out our detailed instructions for enrollment tips that will save you time and make using Duo even easier.

Completing the Enrollment Process

If you鈥檝e read the two previous tabs, you probably have a pretty good idea of the authentication method you鈥檇 like to use with Duo. Step-by-step instructions can be accessed for each authentication method using the buttons below. When you鈥檙e ready to enroll, it鈥檚 a good idea to have these instructions, along with the device you鈥檙e registering, ready and available. If you have any problems completing the registration process, our MyTech Support staff will be happy to help you with the process.

Let鈥檚 Get Started

Are you ready to enroll in Duo? Start the process by clicking the 鈥淓nable Two-Factor Authentication鈥 link in the Personal Settings tile in your MyGS portal.

New Phones and Additional Devices

If you鈥檝e recently gotten a new phone or phone number, updating your information in Duo is quick and simple using the 鈥淎dd a New Device鈥 option on the Duo prompt screen. From there, you can register multiple authentication devices鈥攚hether you鈥檙e replacing an old one or adding a backup method for extra security. Follow the steps below to easily add your new device and stay connected.

Enrolling Your New Phone & Setting Up an Additional Device

When logging into the MyGS portal, you鈥檒l see the Duo prompt screen. Follow the steps below to add a new device:

  1. Click the 鈥淥ther options鈥 link and select 鈥淢anage devices.鈥
  2. Complete Duo authentication and select 鈥淎dd a device.鈥
  3. Follow the on-screen prompts to add your new device or use our  for detailed instructions.

Note: You can鈥檛 add a new device from the Duo prompt screen if you don鈥檛 have access to any of your previously enrolled authentications devices. Contact MyTech Support for help.

Duo Mobile App

The Duo mobile app makes two-factor authentication easy and secure. We recommend Duo Push via the mobile app for the most convenient experience possible. The mobile app can also be used to generate one-time passcodes, as well. Get the app on iOS or Android:

Duo Push

If you choose to use a Smartphone or Tablet as your authentication method for Duo, you鈥檒l be able to authenticate with a tap of your finger using the Duo Push feature. After you鈥檝e installed the Duo app and registered your device, you鈥檒l receive a 鈥減ush鈥 notification on your phone or tablet each time you鈥檙e prompted to authenticate. To complete the authentication process, you鈥檒l simply click the green arrow to confirm your identity and approve the login.

Passcodes

The Duo Mobile app can be used to generate a one-time passcode for login even when you don鈥檛 have internet or cell service. To generate a passcode, simply press the key symbol in the Duo Mobile app and then enter the passcode into the Duo prompt screen. Passcodes are valid for authentication until they鈥檝e been used.